25 Jul 2008 18:25:29
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About Acqura
Take our Poll
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We at Acqura Systems pride ourselves on our customer support. Our customers include companies such as Aglient, Alesis, Avnet, Bang & Olufsen, Bosch, Climax Technology, Daesung, Department of Defense, Digital Harmony Technologies, Fujitsu Siemens, Honeywell, LG Electronics, Lucent, Media Reality Technologies, Novonix, Perkin Elmer, Philips, Rockwell Collins, Scandinavian Instrucments, Sensoria, Sonic Blue, Thermalogic, and hundreds of others
Many of our customers (over half) are repeat shoppers - the record so far is held by a customer who has purchased over 30 emulation systems from us!
These are some of the comments we have received over the years from our many satisfied customers.
If you have a question about dealing with us, it's quite likely that the answer can be found in our FAQ so please check that out first. Otherwise, you can contact us at info@acqura.com
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Since purchasing your emulator, I've put my existing (several times the price) unit in the corner - well done.
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It's great having support emails answered within a day (or sometimes an hour!)
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Testimonial |
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"It may seem crazy to purchase this from half way around the world … |
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It may seem crazy to purchase this from half way around the world, but the
price, the multitude of package types and your previous rapid response (for
the supply of some additional bond-out devices) made it sensible not to
bother to look any closer to home.
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Testimonial |
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"An impressive product for the price - well done." |
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You guys have done a good job. Well worth the money. I'm particularly impressed with the speed with which it reconfigures itself when you plug in the USB cable.
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We had a particularly troublesome problem that turned out to be stack overflow in an interrupt routine. Solved it within 2 days of taking delivery of your system.
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Testimonial |
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"I appreciated being able to find out the shipping costs before placing my order" |
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In fact, just having prices on your website at all is a novelty - most other manufacturers require you to email them for pricing, which makes it hard to compare.
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I am very happy with this emulator (PDS900) as it has full trace and uses a real bondout. It costs only 500 Euro but is a full-featured tool.
Good tools are R&D guys best friends. They are healthy for the nerves.
Uwe
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Testimonial |
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PDS900 trace and scope triggers are valuable tools for locating troublesome areas of code. |
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When combined with a grep tool, the trace buffer in the PDS900 is a valuable tool for locating troublesome portions of code. Once I started utilizing the trace buffer, I was able to isolate my error in a short amount of time. Then, I used the external triggers found in the PDS900 and an o-scope to confirm my suspicions - problem solved!
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From a long term PDS51 user - I have had pretty good luck using the emulator on an assortment of different 8051 and 8052 projects. It certainly has paid for itself in helping me find bugs and test code/hardware operation over the years. I will take a look at the newer version (PDS51E) as it may soon be time to upgrade.
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I find it's quicker to bang what I'm looking for into the search field and hit the button, rather than drilling down through the pages.
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Testimonial |
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The Acqura technical support is always responsive |
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From John at Kodak,
By the way, did anyone ever tell you guys that you have the world's best technical support - always responsive.
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Testimonial |
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Who would believe that an organization half way around the world could be so much like they were right next door. |
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From Don Crandall - The box arrived at my desk at about 11 am. I got it hooked up and the new software installed. I've been running with it for about half an hour and I have determined that ERAM now works and so now code debug is back in full operation. It was a smooth operation and I just wanted to thank all of you for your efforts. No one, especially me, would believe that an organization half way around the world could be so much like they were right next door."
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Someday you will have to tell me your secret: how do you run a business so responsive and yet also, I assume, successful?
Les
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"I've recently purchased a PDS900 Emulator.
In the past I've worked with various emulators and debuggers for various target processors - in other words I've seen a lot so far.
Among all these developement tools the PDS900 is an outstanding product, a brilliant machine, it's a pleasure to work with it (especially compared to the another companies product I had to use two years ago...).
Love it!"
Olaf Buchner
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Testimonial |
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Problem fixed after upgrading from Win98 to Win2k |
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Thanks, the [USB driver] problem has been solved. By following your instructions, I was able to get the emulator going again. Thanks for your help- the service and response you provide is outstanding (as usual!).
Richard.
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